Sr. Product Design Manager · Chicago, IL
15+ years leading design teams across B2B, B2C, and internal tooling. I build the conditions for great work and make sure strategy makes it to the screen.
FIS · 2024–Present 🔒
Reimagining the admin configuration console for bankers and tellers, moving from fragmented UX to a design-system-backed, research-driven experience across regional and local banking clients.
Etsy · 2023–2024 🔒
Co-led a cross-functional working group to build a unified Seller vision anchored to $3.5B in revenue goals, translating strategic ambiguity into a framework adopted across 8 product squads.
Etsy · 2021–2023 🔒
Managed a team of 7 designers through a major redesign of the Etsy Seller web app and native app, improving messaging, fulfillment, and content tools for 7M+ active sellers.
Grubhub · 2019–2021 🔒
Designed and launched a restaurant loyalty program for Grubhub's restaurant partners, navigating competing business priorities and technical constraints to ship a program that stuck.
Grubhub · 2014–2016 🔒
Led the design of a self-serve onboarding flow that reduced restaurant partner onboarding from three weeks to three days, an 86% reduction driven by service design and UX research.
Grubhub · 2018–2019
Built a comprehensive design leveling framework from scratch, turning fuzzy career expectations into a structured growth guide adopted across the design org, with 80% of designers hitting or exceeding goals.
The Onion · 2008–2014
Spearheaded a foundational responsive redesign and launched a Webby Award-winning iPad app, the project that ignited a lifelong passion for product design.
My career started at The Onion, a place that set an impossibly high bar for what a creative, high-energy workspace could look like. It ignited a passion for product design and a belief that great work comes from great environments.
I specialize in navigating the in-between: the messy space where strategy meets execution, and ambiguity meets the need for a clear path forward. I've been told I bring "Midwest pragmatism" to problem-solving. Grounded, direct, and focused on what actually moves things forward.
Today I lead design at FIS, managing teams building banking tools for local and regional banks. Before that, I led Seller experience design at Etsy and restaurant-partner tooling at Grubhub.
Radically Human-Centered
Empathy isn't a buzzword here. It's the foundation. I build the infrastructure where people and products can thrive in high-stakes environments.
Full-Spectrum Leadership
I navigate the space between high-level strategy and tactical execution, staying grounded in the details so vision always translates into results.
Make Craft Tangible
Quality craft isn't a personal standard, it's a shared reality. I build ego-free, collaborative spaces where teams do their best work.
Currently Reading
Children of Memory
View on Goodreads →2024–Present
Sr. Product Design Manager
FIS
Leading admin tooling vision and banker/teller modernization for local and regional banking clients.
2023–2024
Product Design Director
Etsy
Co-led the Seller Group across 8 squads. Defined long-term seller vision and launched a quality program across multiple initiatives.
2021–2023
Sr. Product Design Manager
Etsy
Managed 7 designers on the Seller web app. Launched the redesigned Etsy Seller App in 2022.
2016–2021
Product Design Manager
Grubhub
Led a team of 5 on the restaurant partner platform. Reduced onboarding time 86% and built design growth frameworks.
2014–2016
Sr. Product Designer
Grubhub
Designed self-serve restaurant tools and built a B2B component library across 4 internal platforms.
2008–2014
Web Design Manager
The Onion
Led responsive redesigns, launched a Webby Award-winning iPad app, and managed digital partner relationships.
Open to strategic design leadership roles, collaborations, and good conversations. Based in Chicago.